Certificate of Recognition
Credential Type
Award
Issuer
Issued
July 2015
Note
Living the Ricoh Value: Teamwork and Process Improvement
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Employer. Managed document services, Massachusetts.
Field Support Representative, MS Ops
Organization
Location
North Andover, Massachusetts
Start Date
June 2014
End Date
September 2014
Experience Type
Employment
Summary
Supported daily operations across customer sites in a geographic territory: high-volume copy production and finishing, mail-center operation, A/V setup, shipping and receiving, billing logs, inventory, and equipment records. Covered on-site staff during absences.
Competency Areas
Technical Specialist, MS Ops
Organization
Client / Site
Location
Lowell, Massachusetts
Start Date
September 2014
End Date
June 2015
Experience Type
Employment
Summary
Set up, calibrated, and controlled software for complex high-end production print systems at a hospital client site. Met contract productivity standards while maintaining error-free output; prioritized and batched workflows across multiple machines to minimize idle time; performed advanced file manipulation, editing, and transfers.
Awarded a Certificate of Recognition and a letter of recommendation.
Competency Areas